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eBryIT has designed BizTech Expert as a
complete monitoring solution that bring costs savings to the customer's bottom line. BizTech Expert
program features and benefits include:
 | Full real-time monitoring of network
devices, with 'dashboard' view into performance metrics and alarms. |
| Printer fleet monitoring, including
managing toner usage and replacement as a service. |
| Web-based call tracking of all incidents ensures
nothing 'falls through the cracks.' |
BizTech Expert also incorporates sophisticated support incident tracking and
service level monitoring reporting tools. The online support services combined
with the tracking and reporting tools provides a complete capability to allow
channel partners and corporations to outsource their technical monitoring support
to us.
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